The Hotel Cristallo Arosa is located in the peaceful and mountainous area of Poststrasse. The hotel is just a short walk away from the village center, Arosa Ski Resort and from several shops and restaurants. The nearest train station is only a 5-minute walk away from the property.

All guest rooms at the Hotel Cristallo Arosa are non-smoking. These are equipped with air-conditioning units, satellite televisions, safe-deposit boxes, minibars and direct-dial phones. Bathrooms come with hair dryers and showers. Jacuzzi tubs and DVD players are provided in select units.

The Hotel Cristallo Arosa has a bistro bar and restaurant that that serves a selection of dishes and beverages. This family-run hotel also provides business services, meeting/banquet facilities, a solarium, a bio/Finnish sauna, a tour desk and free wireless Internet access.